Your Privacy, Our
Top Priority

Qbet-baji.com ("qbet", "we", "platform") treats the protection of your personal data as its highest priority. This Privacy Policy ("Policy") explains what types of information we collect, how we use and store it, and what rights you have.

This policy applies to the qbet website, mobile application, and all associated services. By using qbet, you acknowledge that you have read and agreed to this Privacy Policy in full.

We wrote this policy in plain, clear language with our Bangladeshi users in mind — so every member can make informed decisions about their data.

Qbet only collects the information necessary to provide its services. The data we collect falls into three main categories:

a) Information You Provide Directly:

• Name, date of birth, and gender.
• Email address and mobile number.
• Home address and postal code.
• National ID or passport details for identity verification (as part of the KYC process).
• Payment method details (bKash / Nagad / Rocket number or bank account number).

b) Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Logs of login time, session duration, and activity on the platform.
• Information obtained from cookies and web beacons.

c) Information Received from Third Parties:

• Transaction confirmation received from the payment gateway.
• Verification results received from identity verification service providers.
• Risk assessment data received from fraud prevention services.

We use your information only for the purposes listed below — nothing more:

• Service Delivery: Account creation, transaction processing, and the operation of betting and gaming services.
• Identity Verification: Completing the KYC process to verify your age and identity.
• Security: Prevention of fraud, money laundering, and unauthorized account access.
• Customer Support: To resolve your issues and answer your questions.
• Legal Compliance: Compliance with applicable laws and regulatory guidelines.
• Service Improvement: Analytics to improve and enhance your platform experience.
• Contact: Sending important updates, security alerts, and support messages.
• Marketing (Optional): Sending you relevant offers and promotions, with your consent.

Qbet uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: For maintaining login sessions, security functions, and core platform functionality. These cannot be disabled.
• Functional Cookies: To remember your language preference, layout settings, and similar choices.
• Analytics Cookies: To understand and improve platform usage (using tools such as Google Analytics).
• Marketing Cookies: To show you relevant ads based on your interests (only with your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may prevent qbet from functioning properly.

Qbet may share your information with third parties only in limited circumstances outlined below. Please note — we never sell your data.

• Payment Processor: Necessary information is shared with bKash, Nagad, Rocket, and banks to process your transactions.
• KYC Verification Services: With authorized verification providers to confirm your identity.
• Fraud Prevention: With specialist services for detecting and preventing suspicious activity.
• Legal Obligation: When required by a court order, regulatory directive, or lawful request from a law enforcement authority.
• Business Restructuring: In the event of a company merger or acquisition, the new entity will be required to comply with this policy.

All our third-party partners are bound by strict data protection agreements and may only use your information for the specified purposes.

Qbet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

The above retention periods may be extended to meet legal obligations or resolve disputes. Once the period expires, data is securely deleted or anonymized.

Every qbet member enjoys the following rights over their personal data:

Qbet uses a multi-layered security framework to keep your data safe. Our approach follows the highest industry standards:

• Transmission Encryption: All data transfers are encrypted using TLS 1.3 protocol.
• Storage Encryption: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account access.
• Regular Security Audits: Security testing conducted by independent experts.
• Access Control: Staff only have access to the information they need.
• Data Backup: Regular backups stored in a secure location.
• Intrusion Detection: 24/7 monitoring for suspicious activity.

In the event of a security breach, we will notify affected users within the legally required timeframe and take all necessary protective measures.

Qbet strictly does not provide services to anyone under the age of 18. Age is verified at the point of platform access and reconfirmed during the KYC process.

If we become aware that a minor has registered on our platform, the account will be immediately closed, all collected data will be deleted, and any associated transactions will be refunded.

If you suspect your child is using qbet, please contact us at support@qbet-baji.com. We will act promptly.

Qbet may update this privacy policy as needed. The following process will be followed:

• Registered email notifications will be sent at least 7 days before any significant changes take effect.
• Updated policies will be published on this page and the "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not accept the updated policy, you may close your account and withdraw your balance.

Minor changes such as spelling corrections or clarifications may not be notified separately. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@qbet-baji.com
• Live Chat: Help Center Available 24/7 on the page

We will respond to data protection requests within 30 days of receipt. If a request is complex and requires more time, we will keep you updated. We believe the most effective way to address your concerns is directly with us.